
37Annual Report 2023
Strategic Report
Social
Values
Core values of Responsibility, Excellence
and Relationships are incorporated into all
aspects of the business. GMS is committed
to ensuring the health and safety of its
employees, subcontractors, clients
and partners and to upholding high
ethical standards.
Responsibility
GMS maintains a firm commitment to
the health, safety, and environmental
stewardship of all individuals and
communities connected to our operations.
We embed safety into everything we
operate and maintain.
Our sense of duty extends across all
business relationships – with employees,
subcontractors, clients, partners,
shareholders and beyond. We believe that
diligently managing risks and caring for
people are fundamental to creating
sustainable, long-term value.
As we explore opportunities for growth, we
remain guided by our foundational priorities
of safety and collective welfare. We strive to
deliver excellence while maintaining our
responsibilities to the people we serve, the
environments we protect, and the societies
that grant us license to operate. Our
commitments are ongoing and endured.
Excellence
At GMS, we pursue continuous improvement
and innovation to better serve client needs.
We build on past learnings and explore
new ideas that can enhance delivery for
our partners.
We hold ourselves to high performance
standards that exceed expectations. We set
ambitious targets around superior quality,
value, and outcomes to challenge our
organisation across all levels to deliver
positive impacts for clients and stakeholders.
Our reputation for integrity and transparency
underscores our business and guides
our conduct. We operate rigorously and
ethically to remain the preferred contractor
for clients who value our commitments to
sustainable quality.
As we explore avenues for future growth, we
stay rooted to our core priorities of service
excellence, stakeholder welfare, and a
continued commitment to delivering value
to our clients. These priorities have been
instrumental in establishing GMS as a
respected player in our sector. We work
diligently to uphold and strengthen that
foundation of trust.
Relationships
At GMS, our people drive our success.
We aim to attract and retain top talent and
empower employees to perform their duties
safely and impactfully.
We champion diversity and provide
environments where our team can thrive
and realise their full potential. We reward
excellence and integrity across all levels of
our organisation.
Core values of Responsibility, Excellence
and Collaborative Relationships anchor our
culture and decision-making. We maintain an
unwavering commitment to the health,
safety, and ethical treatment of employees,
subcontractors clients and partners.
Our people exemplify the spirit of world-class
service, expertise and leadership that makes
GMS a preferred partner. As we plan for the
future, we will continue investing in our
team’s growth across technical skills,
well-being and professional development.
Our vision depends on unleashing their
potential for long-term innovation.
GMS Organisation Structure
GMS maintains a robust yet agile
organisational structure that positions us
for sustained excellence. We have built a
foundation of Core functions in Operations,
Marine and Engineering, Maintenance and
project delivery that directly steer our
technical capabilities and performance.
Enabling support functions underpin and
amplify these strengths by driving strategy,
business development, procurement, finance
and other essential expert services.
This structure strikes an optimal balance –
sharpening our client delivery focus through
Core forces, while enabling teams streamline
the wider business. With seasoned
leadership guiding strategy, our model
fosters seamless collaboration to mobilise
the right talent for new opportunities.
As markets evolve, GMS remains equipped
for sustainable excellence. Our organisational
foundations will drive growth through
client-centric agility, operational discipline,
unified vision, and governance rigor.
Our structure serves as a robust platform
ready for sustainable growth trajectories in
the years ahead.
Turnover
Employee turnover decreased to 12% in
2023 from 16% in 2022. This decrease in the
turnover trend underscores the success of
various measures taken to retain talent such
as competitive day rates for senior officers
based on market benchmarking and
opportunity for growth for high-
performing employees.
Diversity
GMS boasts a global team of 660 personnel
representing 34 countries (2022: 594
personnel representing 36 countries) – with
diversity that fuels our innovation and
connects us closer to the markets we serve.
We leverage experience and specialised
skills to responsibly expand our
operational footprint.
The information on page 38 provides details
of the gender diversity and country of origin
of our personnel as of 31 December 2023.
GMS has a zero-tolerance toward
discrimination either directly or indirectly
on the grounds of gender, race, colour,
nationality, ethnic or racial origins, marital
status, religion or disability. GMS is an equal
opportunities employer committed to
seeking out and retaining the calibre of
human talent that is strategically aligned
with our business growth and performance.
Our business success reflects the quality
and skills of our people. Details of our Equal
Opportunities Policy can be found in the
Governance section of our website.
For cultural and legal reasons, the extent
to which the number of offshore female
personnel can be increased is limited.
Local labour laws, for example, in the
countries in which GMS currently operates
in the Arabian Peninsula region, stipulate
that women cannot work in an inappropriate
environment and hazardous jobs/industries,
meaning the Group is unable to employ them
offshore. As the provisions of the UK
Government’s Equality Act 2010, relating
to gender pay gap disclosure, are not
applicable to GMS, this information has
not been provided.
Employee Engagement
and Welfare
Our 2023 engagement survey garnered an
exceptional 91% participation rate. Results
indicated strong workplace solidarity, with
99% agreeing they can stop unsafe work and
95% feeling empowered and valued in their
roles. Another standout data point showed
99% confidence in our organisation's
commitment to safety-first operations
ensuring all personnel return home safe.
Key insights gained will inform our retention
and professional growth programs.
While 34% of respondents indicated they
may explore external opportunities, we aim
to expand internal mobility, upskilling and
career development initiatives.
While participation levels signal strong
workplace solidarity, closing experience
gaps remains a priority. We strive to foster an
environment where all team members feel
invested in long-term personal success,
enabling collective growth.